The complete toolkit

Every tool for
winning the work.

From the first voice note on site to a signed, recorded yes — here's everything Knack gives you to quote faster and win more. All of it is in the free trial, nothing held back to make you upgrade.

  • Built in New Zealand
  • Prices in NZD, incl. GST
  • No card to start

The toolkit

One job, done properly.

Knack covers one stretch — from the site visit to a signed acceptance — and does it well. Twelve tools, no filler.

Voice-note capture

Say it once on site instead of typing it twice at home. Knack drafts scope from your notes; you review every line before it goes anywhere.

Auto-count off the drawing

Box one symbol on a consultant's plan and Knack finds the rest of them for you, each one a candidate you accept or reject. The tender that used to eat a Sunday.

Plan markup & takeoff

Drop symbols, trace circuits, measure cable runs and floor areas right in the browser. Runs price per metre, areas per m², and every quantity flows into the quote.

Price book & supplier lists

Your own curated catalogue on top, your supplier's bulk price list underneath. Re-import and Knack shows you what moved — you decide what to accept.

Schedules, tiers & optional extras

Break the quote into selectable pieces of scope. Bundle prices or itemise them, offer good-better-best tiers, and let the customer tick the extras they want.

Know when they've read it

See when your customer opened the quote and how many times they've been back. No more wondering whether it landed in junk.

Sense check before you send

An optional, quiet once-over while the quote is still a draft — Knack flags the lines worth a second look before your customer sees them, never after. It never blocks you and never nags.

Follow-ups, handled

Switch on a gentle reminder and Knack nudges an unanswered quote on your schedule, in your own words — and stops the moment your customer replies.

Revisions without chaos

Sending a new revision supersedes the old one and retires its link automatically. There is only ever one live version of the quote.

The acceptance record

Declaration-bound, timestamped, and frozen at the moment of acceptance. When scope questions come up later, you have the answer.

Win & loss insights

See which quotes land and which slip away. Knack keeps the score from your own history, so you learn what your numbers should really be.

Your whole team, one price

Invite your estimator, your office admin, your crew. Knack is priced per workspace, not per head — nobody gets left off the licence to save a few dollars.

For security & CCTV

Show them exactly what the cameras see.

Quote CCTV off a real aerial of the property — not a Google Maps screenshot pasted into a PDF. Capture the site, place the cameras, and fan out the coverage the customer is actually buying.

  • Capture the site from the air. Type the address, frame the property on live aerial imagery, and Knack pulls in a crisp aerial to work on.
  • Place every camera where it mounts. Drop cameras on the roofline and walls, exactly where the install goes.
  • Fan out adjustable coverage. Angle and widen each camera's field of view, so the customer sees the coverage — and the gaps — at a glance.
  • It becomes the quote. The annotated aerial flows into your branded quote and the accepted-scope record — a professional artefact, not a screenshot.
A property aerial open in Knack with CCTV cameras placed and red coverage cones fanned across the site
Live aerial imagery via LINZ · cameras and coverage marked in Knack.

Capture on site

Say it once. Knack does the typing.

The best notes you'll ever take are the ones you say out loud while you're standing in the room. Record as you walk — Knack drafts your words into structured scope, ready to review and price when you're back at the ute.

  • Hands stay free. No clipboard, no thumb-typing in the hallway — just talk and keep moving.
  • Nothing gets forgotten. The detail you'd normally lose between the site and the desk is captured the moment you notice it.
  • A note can start the whole job. Talk before there's a customer record, a plan, or a quote — Knack builds the job around what you said.
  • Every line is a draft. You review, edit, and approve before anything reaches the quote — it's your scope, not the machine's.

Your own history, working for you

It remembers the line you always forget.

Every contractor has one — the thing you put on every job of this type, right up until the night you're rushing and you don't. Knack learns your job types from the quotes you've won, and tells you what's missing while the quote is still a draft.

  • "You've had this on 9 of 9 villa rewires." Not a guess from a generic library — a count from your own accepted quotes.
  • Price from evidence, not memory. Similar past jobs sit alongside the draft, so you can see what this actually went out at last time — and what it went out at when you won.
  • A margin audit you can pull. Check this quote's margin against the job type's history before you send, not after you've been burnt.
  • It gets sharper as you go. Every quote you win teaches it what your version of this job looks like.

A conversation, not a one-way PDF

If they want a tweak, they point at it.

On the very same quote link, your customer can mark up the plan and ask for a change — right where they mean it. It comes back to you as a clear request, and you send the revision. No phone tag, no "the third light along."

  • Pin the plan, not a paragraph. They drop a marker exactly where they want a change, with a note in their own words.
  • Move, remove, add — mostly done for you. Requests land in a spatial inbox against the quote, and the straightforward ones are applied to your draft for you to approve.
  • The record stays clean. Nothing the customer marks up changes the quote until you re-issue it — your accepted scope never drifts.

Questions

Fair questions, straight answers.

What do I actually get in the free trial?

Fourteen days, no credit card, and the whole product — capture, takeoff, auto-count, the builder, sending, and real customer acceptance. It includes 20 voice captures and 60 minutes of recording across the trial. Nothing is held back to make you upgrade; the paid plans are bigger voice allowances, not more features. The honest way to judge it is to put one real quote through it.

Is my trade supported?

Straight answer: Knack is aimed at electricians and security / CCTV installers today. Those are the two trades we ship ready-made symbol libraries and starter price-book catalogues for, and they're the jobs the takeoff is tuned around. Everything else — voice capture, the price book, the builder, sending, acceptance — is trade-agnostic, so another trade can absolutely use it by building its own catalogue and symbols first. We'd rather tell you that up front than have you sign up expecting a plumbing palette that isn't there yet. More trades are coming; ask us where yours sits.

Can I still send a PDF?

Yes. Your customer gets the live quote link, and they can download the quote, your terms, and the marked-up plans as PDFs from it. The acceptance receipt is a PDF too. We just don't think the PDF should be where the quote ends — some customers want a document for their records, and they get one.

Is this another job-management system I have to migrate everything into?

No. Knack deliberately covers one stretch of the job — from the site visit to the signed acceptance — and does it properly. It doesn't try to replace your scheduling, timesheets, or accounting. Winning the work is the part most tools rush; it's the only part we do.

Am I paying for every person on the team?

No. Knack is priced per workspace, not per seat. Invite your estimator, your office admin and your crew at no extra cost — they share one workspace, one set of records and one monthly voice allowance. Roles control who sees costs and margin.

Do I need to be good with computers?

If you can send a text and take a photo, you can run Knack. Capture happens by talking; the takeoff is tap-on-the-plan; and the quote builder fills itself in from what you've captured. It works on your phone on site and on the desktop in the office.

What does my customer actually see?

A clean, professional quote page under your business's branding — scope, options they can select, terms, and one clear button to accept. They never see your costs, margins, or internal build-up, and they never see Knack's brand pushed in front of yours. You can preview the exact page on your own phone before you publish it.

How does the auto-count know what it's looking at?

You teach it, one box at a time. Draw around a symbol on the drawing and Knack matches that shape across the sheet, then shows you every hit as a candidate. You accept the good ones and throw out the rest — it never silently adds anything to your count. On a messy scan you'll reject a few; on a clean consultant PDF it's the difference between an evening and a coffee.

Can Knack catch mistakes before I send?

It can help. Before you send, you can run an optional sense check — a quiet once-over that flags things worth a second look, like a line that reads oddly or an option that doesn't add up. It never blocks you and never nags: it's there when you pull it, and the call is always yours.

Will the AI send something wrong to my customer?

It can't — nothing is ever sent automatically. AI output in Knack is always a draft: it's marked as such, it stays editable, and it only becomes part of the quote once you've reviewed it and pressed Send yourself.

What happens when the customer wants changes after accepting?

You send a new revision. The old version is superseded and its link retired, so there's never confusion about which quote is live — and the original acceptance record stays intact, exactly as it was agreed, for as long as you need it.

Does Knack handle deposits and invoicing?

No — by design. Your deposit terms appear in the quote in your own words, and invoicing stays wherever it works for you today. Knack's job is getting you a clean, recorded "yes" to invoice against.

Bring a plan. Put it
through. See for yourself.

Fourteen days, every feature, no credit card. The fastest way to judge Knack is on a job you actually have to price.