KNACK LIMITED · New Zealand
Knack Support
Found a bug, stuck on something, or want Knack to do something it doesn’t yet? One address for all of it. It goes straight to the people who build Knack, and you get a reply by email — not a ticket number.
Contact
Email support@knackapp.co.nz. If you’re signed in, Help in the top bar opens the same form on any page and attaches the page and your workspace for you.
For a bug, include the device you were using and what you were trying to do; the page address if you have it. Please don’t send passwords, payment-card details, or customer data that isn’t needed to explain the problem.
Feedback and feature requests
The same address. If a step is slower than it should be, a report is missing a column, or your trade needs something Knack doesn’t do, say so — that is how the next thing gets decided. What would you change, and where would it save you time?